Question 1

Universal container want to track technician van stock and consigned products

How can this will be accomplished using the field service lightning standard object

model

Options :

A : Service resources will track van stock. Location will track time and customer sites

B : Location will track van stock. Account will track consigned products

C :

Service resources will track van stock. Products consumed will track item at

customer-s site

D : Location will track van stock and items at customer-s site

Answer: B

Question 2

Universal Containers has implemented a flow that allows technicians to replace faulty or damaged assets directly from within the field service lightning mobile app. Once a replacement has been made, where can the asset relationship s be viewed?

Options :

A : Both the primary assets and related assets related lists on the assets object

B : Only the primary assets related list on the assets object

C : Both the primary assets and related assets related lists on the work order object

D : Only the primary assets related list on the work order object

Answer: B

Question 3

AW Computing technicians handle different kinds of jobs, many of which involve installing or replacing parts. Having the appropriate inventory is critical to completing the jobs on time. How should field service be configured to ensure the parts required for a job are listed correctly on the work order?

Options :

A : Ensure the product items are available in inventory.

B : Include the required products in the work type.

C : Add the product fields to the work order layout.

D : Create a flow to add the products to the work order.

Answer: C

Question 4

Universal container UC has 140 service resources who handle 2400 service

appointment per day

How should UC define the service territories to ensure the high quality of optimization

and dispatcher experience?

Options :

A : The service territories with fewer than 50 resource

B : One service territory with four polygons

C : Two service territories that split the service resource evenly

D : Five service territories with fewer than 500 service appointment per day

Answer: A

Question 5

What is the most efficient way for a Consultant to keep Technicians proactively informed about updates to their Service Appointments and Work Orders in the Field Service mobile app?

Options :

A : Utilize Schedules Jobs from the Field Service Admin app.

B : Enable Notifications in Field Service Settings.

C : Utilize Triggers to send emails to relevant users.

D : Enable Push Notifications in the Service Console app.

Answer: B

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