Question 1

Geolocation tracking is enabled for Universal Containers's Technicians but should only apply to full-time

employees.

How can geolocation tracking for contractors be disabled?

Options :

A : Set the Geolocation Update Frequency field to zero for contractors.

B : Add the Exclude Technician from Geolocation Tracking permission to a permission set and assign it to contractors.

C : Uncheck the Geocoding field on the Contractor-s profile.

D : A Uncheck the Collect Service Resource Geolocation History field in Field Service Mobile Settings.

Answer: D

Question 2

Universal containers want technicians to view work progress through the work

order line-item card in the field service lightning mobile app.

Which configuration steps should a consultant take to meet this requirement?

Options :

A :

add the work order line items related list of the work order page layout and assign the

layout to the technician -s profile.

B :

create a custom visual force page and add an external link in the field service

lightning mobile app to view the page in the mobile browser.

C :

create a custom lightning component that displays work order progress and deploy it

to technicians through the field lightning mobile app.

D :

create a report chart that summarizes work order line items and add a link to the

service appointment layout.

Answer: A

Question 3

Universal Containers has an initiative to increase customer satisfaction by committing preferred resources to accounts and providing prompt service. Which two Scheduling Policies would assist to meet this initiative? Choose 2 answers

Options :

A : Soft Boundaries

B : Customer First

C : High Intensity

D : Emergency Policy

Answer: A,B

Question 4

Geolocation tracking is enabled for universal container's for technician but

should apply to full time employees

How can Geolocation tracking for contractors to be disabled?

Options :

A : Add the exclude technician from Geolocation tracking permission to a permission set and assign it to a contractor

B :

Unchecked the collect service resources Geolocation history field in field service

mobile settings

C : Unchecked the geocoding field on the contractor-s profile

D : Set the Geolocation update frequency field to zero for contractors

Answer: A

Question 5

Universal Containers has customers who have previously negotiated pricing on some products.

Which Price Book structure should a Consultant recommend when considering the implications of pricing on Work Orders'?

Options :

A : Utilize a custom Global Price Book and add all products as Price Book Entries.

B : Create customer-specific Price Books and add all products as Price Book Entries.

C : Utilize a custom Global Price Book and add price-negotiated products as Price Book Entries.

D : Create customer-specific Price Books and add only price-negotiated products as Price Book Entries.

Answer: D

Confidently Practice Online with Free Field-Service-Consultant Exam Cram

Buying Options: