Confidently Practice Online with Free ITIL-4-CDS Exam Cram

Practice your ITIL 4 Specialist: Create, Deliver and Support certification test with free ITIL-4-CDS exam cram and take control of your certification preparation. At FreeExamCram, you can practice online for free using real ITIL-4-CDS exam dumps, verified questions, and expert-designed free online practice tests. Moreover our PeopleCert ITIL-4-CDS exam cram backed by our confidence-boosting refund guarantee.

Question 1

11. What practice ensures that the service provider has sufficient capacity to meet the agreed-upon service levels?

Options :

A : Service Desk Management

B : Capacity and Performance Management

C : Service Level Management

D : Change Management

Answer: B

Question 2

How does the Information Security Management practice contribute to the creation, delivery, and support across the SVS and value streams?

Options :

A : Monitoring and evaluating security incidents and breaches

B : Conducting regular security awareness training for employees

C : Documenting and communicating security policies and processes

D : Implementing security measures to protect confidentiality, integrity, and availability of information

Answer: D

Question 3

What ITIL 4 practice is focused on coordinating and managing all resources and capabilities within an organization to deliver value?

Options :

A : Service catalog management

B : Supplier management

C : Business analysis

D : Service design and management

Answer: D

Question 4

What is the primary goal of the service level management practice within ITIL 4?

Options :

A : To assist in the assessment, management, and successful execution of changes to IT services.

B : To define, agree, record, monitor, measure, report, and continually improve IT service achievements.

C : To standardize methods and procedures used for efficient and prompt handling of all changes.

D : To ensure that the organization-s capacity and resources are matched to the evolving demands for services.

Answer: B

Question 5

Which ITIL practice ensures that quality hardware and software is procured to meet the needs of the organization?

Options :

A : IT Asset Management

B : Supplier Management

C : Service Configuration Management

D : Service Level Management

Answer: A