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"Managers should meet the needs of the organization first and foremost, not just the needs of their individual teams."

"Managers should support the people working for them by ensuring that they have the relevant resources and organizational support to accomplish their tasks."

Both statements above are related to:

Which concept encompasses orchestrating tasks to enhance efficiency and minimize potential inefficiencies and hazards?

To avoid the failure of an improvement project where insufficient consideration was given to the solution's potential success, which approach would have been MOST BENEFICIAL in preventing this outcome?

Assessments rely on having data or other evidence. Raw data, once collected, should be processed into metrics. The value of the metrics depends on the data’s accuracy and completeness. Other evidence, such as evidence gathered from surveys, relies on good communication to convey the intended meaning, and is therefore subject to interpretation.

Considering evidence collection methods, what is TRUE?

When organizations implement controls, they aim to ensure that each control produces the desired result without creating unintended, undesirable consequences.

Which options below are FALSE about effective controls?

1 - Measurement and reporting are common controls

2 - The organization can't define, depending on the consequences, what degree of variation or non-compliance, if any, is acceptable for each control.

3 - Measurements should be limited to those that can be actively used to make informed decisions

4 - When designing organizational measures, it is important to account for external factors, particularly legal factors, which are often enforced by regulatory authorities and should be considered mandatory.

5 - Controls can never fail or be circumvented