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Exam Code: ITIL-4-Foundation
Exam Questions: 742
ITIL-4-Foundation
Updated: 15 Jul, 2026
Viewing Page : 1 - 75
Practicing : 1 - 5 of 742 Questions
Question 1

What term best describes a person or a group of people that has its own functions with responsibilities, authorities, and relationships to achieve its objectives?


Options :
Answer: D
Question 2

How does categorization of incidents assist the 'incident management' practice?

Options :
Answer: C
Question 3

Which of the four dimensions’ focuses on roles responsibilities and systems of authority? 

Options :
Answer: A
Question 4

Which is a key activity carried out in the 'did we get there?' step of the 'continual improvement' model?

Options :
Answer: D
Question 5

What is defined as a change of state that has significance for the management of an IT service?

Options :
Answer: A
Viewing Page : 1 - 75
Practicing : 1 - 5 of 742 Questions

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