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Exam Code: Incident-Management
Exam Questions: 148
ITIL 4 Practitioner Incident Management
Updated: 25 Nov, 2025
Viewing Page : 1 - 15
Practicing : 1 - 5 of 148 Questions
Question 1

Which metric reflects the practice success factor of continually improving the incident management approaches?

Options :
Answer: C
Question 2

What is considered an incident?

Options :
Answer: B
Question 3

What competency code is linked to coordinating multiple parties, maintaining communication between stakeholders, and running awareness campaigns?

Options :
Answer: A
Question 4

When is swarming typically applied in the incident management practice?

Options :
Answer: A
Question 5

Which statement accurately reflects the assessment of the effectiveness and performance of ITIL practices?

Options :
Answer: C
Viewing Page : 1 - 15
Practicing : 1 - 5 of 148 Questions

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