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Question 1

An office manager buys some wallpaper based on samples, only to find the batch of paper delivered is of a slightly different colour than the sample provided. Is this an implied term covered under sale by description?

Options :

A : No, it is sale by sample. The bulk does not correspond with the sample

B : Yes, it is sale by description. The wallpaper is not the correct colour

C : No, it is not of satisfactory quality. The wallpaper is not fit for purpose intended

D : Yes, it is sale by description. The wallpaper does not conform to the description

Answer: A

Question 2

Which two of the following could not be classified as internal triggers for change? A change of:

Options :

A : Leadership

B : Major customer

C : Profitability

D : Legislation

Answer: B,D

Question 3

‘Doing things for less cost’ is a description of:

Options :

A : Effectiveness

B : Economy

C : Efficiency

Answer: B

Question 4

Management studies and experiments over several decades have found that increased participation of workers in decision-making about changes tends to lead to (choose one):

Options :

A : Industrial stoppages / strikes / sabotage

B : Overcoming of resistance to change / increased co-operation and productivity

C : Longer holidays / higher pay / more sunshine

D : Never-ending debates / time-wasting / indecision

Answer: B

Question 5

Which of the following would be most suitable for a one-off purchase agreement?

Options :

A : New desk fans for a sales office

B : Copy paper for a printing supplier

C : Installation of and support for new HR software

D : Supply of vegetables for an office canteen

Answer: C