Question 1

Retro Rolls Ltd is a car manufacturing organisation. Cars are produced by having several teams complete work on a specific area of the car, and then pass this over to the next team to complete their part. As a rule, no product is allowed to be sent to the next team where there is a defect or an incorrect quantity. What type of system is in place?

Options :

A : Kaizen

B : Kanban

C : JIT

D : TQM

Answer: B

Question 2

A piece of computer software runs an analysis about possible disaster scenarios such as a power failure to the manufacturing plant, and tells an organisation how best to react in the situation. What type of analytics does this software provide?

Options :

A : descriptive

B : prescriptive

C : predictive

D : diagnostic

Answer: B

Question 3

The cost of switching and the scarcity of resources affects which of the following relationship-influencing Key Performance Indicators?

Options :

A : transparency

B : co-operation

C : trust

D : power

Answer: D

Question 4

Below are details of five companies who all have different types of relationships with their suppliers. For each company, select the corresponding relationship type and the main relationship- influencing KPI monitored by the company.

Company 1: The relationship is characterised by high levels of conflict, but is one in which there is mutual respect for each other’s ideas and innovative solutions are often formed from the conflict. This KPI is measured by the level of information sharing between the buyer and supplier and the level of reliability of both parties.

Company 2: There is a low level of co-operation between Company 2 and its main supplier. The contract is not expected to last much longer due to conflicts that cannot be resolved amicably. There is a low level of dependency on the supplier and a number of alternative providers in the marketplace.

Company 3: The relationship is characterised by a win-win approach and both parties consider themselves equal. The relationship is measured based on its openness, honesty and levels of information sharing, particularly in the disclosure of sensitive information.

Company 4: Company 4 works well with their supplier and there is little conflict. The relationship is important due to the high value of the contract and the two parties work together to meet the same goals. The KPI measures the exchanges and levels of collaboration between the parties.

Company 5: The supplier does not place much importance on the relationship with Company 5 due to the low value of the contract. Company 5 is worried that the supplier is not willing to invest in the contract and therefore are measuring the loyalty of the supplier as a KPI.

Complete the table below with the correct relationship type and relationship influencing KPI: nice, creative, marginal, hostile, partnership arm’s length, power, trust, co-operation, communication, commitment, transparency.

2022-06-23-19-59-27-c15a52ea46d542db5b52ffbb701d7881

Which of the following will you put into box 10?

Options :

A : power

B : trust

C : co-operation

D : communication

E : commitment

F : transparency

Answer: A

Question 5

Which of the following are resources often provided by professional forums and associations? Select all that apply

Options :

A : professional development

B : access to peer reviewed journals

C : peer networks

D : events discussing industry insight

Answer: A,B,C,D

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