Question 1

Which area of operations strategy is concerned with information management systems, automation and productivity?

Options :

A : capacity

B : supply network design

C : process technology

D :

development and organisational design

Answer: C

Question 2

XYZ Ltd is a retail organisation that sells many different hair care products. The marketing team are looking at sales figures from the past year and are trying to decide which products should receive extra marketing in order to boost sales. One product in particular has a low market share but the market has high potential for growth. According to the Boston Consultancy Group Matrix, which category of item would this fall under?

Options :

A : dog

B : cash cow

C : star

D : problem child

Answer: D

Question 3

Salgo Ltd is an oil refinery organisation which has been in operation for 30 years. It has made increasing profits each year with the most recent year's takings in excess of £20m. Salgo Ltd uses an Emergent Strategy principle when it comes to resource planning. What are the characteristics of this approach? Select ALL that apply.

Options :

A : there is a lot of forward planning

B : the strategy is based on historical patterns

C :

the strategy is effective at creating change

D : a new strategy is created each year to replace the old one

E : the organisation responds to market changes

Answer: A,B

Question 4

Below are descriptions of 5 organisations in the manufacturing industry. Each organisation creates a different product in a different way. For each organisation, select the prioritisation method for processing orders from customers and the pattern of workflow used.

Organisation 1: This company makes their product only after receiving orders from customers. All items produced are identical which means that items can be produced very quickly and effectively. Orders are prioritised based on the necessary lead-time specified by the customer.

Organisation 2: This organisation produces products which can be customised – customers simply specify the dimensions and materials required when placing their order online. In order to produce these, the organisation groups the product by characteristics when deciding which orders to complete first.

Organisation 3: This organisation looks at the length of time the order will take to make, and prioritises those that will take the most amount of time. Each product created is unique so processing time varies greatly.

Organisation 4: This organisation creates the same item in small amounts each year. Orders are processed on the day they are received and shipped out the next day.

Organisation 5: This organisation has low order numbers but is continuing to create products in a hope that sales will increase soon. Different members of the team produce different items.

Complete the table below by listing prioritisation method and pattern of workflow. Some answers may not be used: earliest due date, shortest processing time, longest processing time, similar process, HR skill requirement, first in-first out, make to order, make to stock, engineer to order, configure to order, continuous production, batch production.

Which of the following will you put into box 6?

2023-01-06-21-15-34-7274f23792f77ae518b27f8b4a9759e1

Options :

A : make to order

B : make to stock

C : engineer to order

D : configure to order

E : continuous production

F : batch production

Answer: A

Question 5

When designing a supply network, which of the following stages should be completed first?

Options :

A :

analyse potential risks

B : confirm the network scope

C : determine the approach for managing material flow

D : track information flow

Answer: B

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