Question 1

In which phase of team development do group members challenge each other and compete against one another to assume leadership?

Options :

A : Performing

B : Adjourning

C : Storming

D : Norming

Answer: C

Question 2

A new buyer is hired, and over time the department supervisor notices the buyer's writing style is consistently unprofessional. To improve the buyer's written communications, the supervisor edits several of the buyer's memos, and returns them with a note as an example of how company communications should be written. However, this does not result in any changes in the buyer’s writing style. How should the supervisor rate the "written communication" portion of the buyer's performance review?

Options :

A : Acceptable; deficiencies addressed, but continual monitoring until annual review

B : Unsatisfactory; performance improvement plan necessary

C : Satisfactory; deficiency addressed and no additional or further review necessary

D : Needs improvement; course on business writing required

Answer: B

Question 3

A supply manager recently graduated from college is hired by a manufacturing organization as a buyer of industrial chemicals. The new supply manager has limited knowledge of chemicals and the marketplace. In this situation, which of the following is the FIRST step the supply manager should take?

Options :

A : Investigate the organization-s business intelligence systems in order learn about competitors

B : Refer to social media to gain an understanding of the marketplace

C : Attend the annual conference of the provider of the organization’s supply management system

D : Meet with suppliers to learn the marketplace, trends and best practices within the industry

Answer: D

Question 4

A retail chain is looking to gain a competitive edge in the market. The firm wants to allow visibility throughout the company and enhance supply performance regarding demand forecasting, inventory management, and transportation. In this situation, which of following will be MOST effective?

Options :

A : Internal collaboration

B : E-Systems integration

C : Performance monitoring

D : Value chain and supply mapping

Answer: B

Question 5

A supply manager for JKL, Inc. has been asked to develop a risk management plan for suppliers. The supply manager has identified the sources of risk and the probability of occurrence. In order to develop a risk management process, the supply manager should NEXT

Options :

A : execute the risk management strategy

B : allocate resources to address the risk

C : develop a risk profile

D : estimate the likely impact of the risk

Answer: D

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