Question 1

What is the most efficient way to automatically reset qualifying points for high volume Loyalty Programs?

Options :

A : The reset period is defined at the Tier Group level; Loyalty Management will automatically process it every night to ensure efficient point calculation

B : Use the out-of-the-box ‘Reset Qualifying Points” data processing engine and trigger its execution using, for instance, a Schedule-Triggered Flow.

C : Create Schedule-Triggered Flow that to be executed every night This flow will scan the expired reset Period at the Group Level and rese the points using the out-of-the-box Reset point flow action

D : Develop an Apex Time Trigger to scan all Member Currencies and reset Qualifying points every time a reset period has expire

Answer: B

Question 2

A Loyalty Manager would like to monitor members' tier history in the dashboards from Analytics Studio App. Which two fields need to be enabled in field history tracking in the Loyalty Member Tier object for this to be achieved?

Options :

A :

Loyalty Tier Group

B :

Change Reason Type

C :

Loyalty Tier

D :

Reason for Change

Answer: B,D

Question 3

Universal container launched a Loyalty Program. The salesforce Administrator to….. to create a private portal

for the Loyalty Program.

What is the last step the Salesforce Administrator must complete?

Options :

A : Associate the Loyalty Program with the site

B : Activate the Experience Cloud site

C : Add the relevant Experience Cloud components to the pages

D : Create the Experience Cloud site

Answer: B

Question 4

A Consultant will need to create a new voucher definition for a new voucher, wherever the new voucher has

the requirements.

A total of two vouchers will be issued to the member.

The first voucher has a face value of $100, and the second voucher has a face value of $200.

Both vouchers must be used within three months after the first voucher’s disbursement date.

The first voucher will be issued to the members over a period of a month.

Which voucher definition settings will fulfill the new voucher’s requirements?

Options :

A : Type: Fixed valued, Expiration Type: Period, Expiration Period: 3, expiration Period Unit Month, Face Value: $300, Partial Redeemable: Checked

B : Type: Fixed valued, Expiration Type: Period, Expiration Period: 3, expiration Period Unit Month, Face Value: $300, Partial Redeemable: Unchecked

C : Type: Fixed valued, Expiration Type: Period, Expiration Period: 90, expiration Period Unit Month, Face Value: $300, Partial Redeemable: Checked

D : Type: Fixed valued, Expiration Type: Period, Expiration Period: 3, expiration Period Unit Month, Face Value: $300, Partial Redeemable: UnChecked

Answer: B

Question 5

Which Loyalty Management Key Component should be used to quickly aggregate a high volume of data across many Loyalty Management objects?

Options :

A : Batch Management

B : Decision Table

C : Quick Actions

D : Data Processing Engine

Answer: D

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