Question 1

What is the correct implementation approach for an Administrator to target a promotion only for specific products?

Options :

A : Create a custom list on the promotion

B : Map products to promotion through an out-of-the-box Related List

C : Create product attributes in Promotion Setup

D : Add promotion to the lookup field on the product

Answer: B

Question 2

Universal Containers (UC) has a Loyalty Program with a Loyalty Member Portal implemented using the Loyalty Experience Cloud template. UC is planning tolaunch a new Loyalty Program and wants to retain the same design and functionalities of the existing Loyalty Member Portal. Which two steps should UC consider during the implementation of the new Loyalty Program?

Options :

A : Assign the existing Loyalty Member Portal to the new Loyalty Program too.

B : Use existing Experience Cloud components to handle the same design and functionalities.

C : Create new Experience Cloud Components for the new Loyalty Member Portal.

D : Create a new Loyalty Member Portal and assign it to the new Loyalty Program.

Answer: B,D

Question 3

Due to the point of Sales (POS) system limitations, the client purchases are sent every night to Loyalty Management as transactions. What are two benefits a program gets by using Batch Management in this context?

Options :

A : Tracks the status and health of batch jobs

B : Process large volumes of transactions

C : Load large volumes of external data coming from external systems

D : Process zip files full of Loyalty Transactions coming from point-of-sales systems

Answer: B,D

Question 4

A Loyalty Manager would like to monitor members' tier history in the dashboards from Analytics Studio App. Which two fields need to be enabled in field history tracking in the Loyalty Member Tier object for this to be achieved?

Options :

A :

Loyalty Tier Group

B :

Change Reason Type

C :

Loyalty Tier

D :

Reason for Change

Answer: B,D

Question 5

The VP of Loyalty Technology at ABC Corp. wants to launch a new Loyalty

program with minimal development time. However, its current Loyalty engine

requires several complex system integrations with its marketing and customer

service platforms. A Technical Consultant is brought in to assess the company's

business requirements and recommend a feasible solution to deliver the desired

Loyalty program for its customers.

Which two seamless integrations within the Salesforce ecosystem, does

Salesforce Loyalty Management offer that can be easily enabled by the Technical

Consultant to meet the customer's business requirement?

Options :

A : Salesforce Service Cloud

B : Third-party Customer Data Platform (CDP)

C : Supplier and Partner Ecosystem

D : Salesforce Marketing Cloud

Answer: A,D

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