Question 1

You need to register an IoT device so that it can communicate with Microsoft Dynamics 365 Field Service.

Which two steps should you take? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

Options :

A : Associate an IoT device to a customer asset.

B : In Azure IoT Central, enter a device ID value and select Register Devices.

C : Create the IoT Devices in Dynamics 365 Field Service, then import them as devices in Azure IoT Central.

D : In Azure IoT Hub, enter a device ID value and select Register Devices.

E : In Dynamics 365 Field Service, create a new IoT device and select Register.

Answer: A

Question 2

You are configuring the schedule board so that dispatchers can:

1. see all resources on the schedule board at once, with no filtering based on resource type, internal and subcontractors.

2. quickly look at the board, and determine who is internal versus external.

You need to ensure dispatchers can see the resource type.

In which two places should you add the Resource Type field? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

Options :

A : To Resource Details View

B : To Resource Tooltips View

C : To Resource Cell Template

D : To Retrieve Resources Query

Answer: C,D

Question 3

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

You are setting up assets for a customer.

The VP of Field Service wants to have greater visibility to all the serialized components of an asset in a hierarchical view.

Solution: You create each serialized component as a sub-asset to its parent asset.

Does this meet the goal?

Options :

A : Yes

B : No

Answer: A

Question 4

Your company hires a consultant to help them determine the best way to efficiently dispatch the best technicians to customer sites.

The consultant suggests that for phase one, your company should use a proficiency model that includes four ratings:

• In Training, rating 1

• Familiar, rating 3

• Proficient, rating 5

• Expert, rating 7

You need to evaluate this proficient model.

Which three statements apply to this proficiency model? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

Options :

A : This proficiency model would need to be created.

B : This proficiency model can be created even though the ratings numbers have gaps.

C : This proficiency model cannot be created because the ratings numbers have gaps.

D : This information above is all that is needed to create a proficiency model.

E : There are multiple proficiency models available “out of the box” and you must choose one of them.

Answer: A,B,D

Question 5

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

You are implementing Microsoft Dynamics 365 Field Service for a health care institution. Each day, the institution receives a large number of appointment requests for pediatricians.

You have the following requirements:

• create a daily schedule for pediatricians with a frequency of 30 minutes for each slot.

• provide a full-day schedule with start times and end times.

Solution: You create a fulfillment preference with time group details with a duration of 30 minutes for the whole day, associate it to a requirement, and then book the requirement with the schedule assistant.

Does this meet the goal?

Options :

A : Yes

B : No

Answer: A

Confidently Practice Online with Free MB-240 Exam Cram

Buying Options: