Question 1

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

You are configuring Dynamics 365 Field Service to create an option to see only a specific set of resources on the schedule board. As part of the system setup, all Resources have been assigned to a territory. You want to create the option to see only resources that are in Washington territory.

Solution: You configure the Scheduler Settings to the scenario.

Does this meet the goal?

Options :

A : Yes

B : No

Answer: B

Question 2

You are a Dynamics 365 for Field Service Administrator.

You need to add two compressor sub-components to one of the refrigerator customer assets, in the environment and set up the sub-components for the customer asset.

What must you do to properly set up the assets?

Options :

A : Add the compressor sub-components as sub-assets on the refrigerator customer asset record.

B : Click View Hierarchy on the refrigerator customer asset record.

C : Set the Master Asset on the sub-components to the refrigerator Customer Asset record.

D : Add the compressor sub-components as customer asset records.

Answer: A

Question 3

You need to register an IoT device so that it can communicate with Microsoft Dynamics 365 Field Service.

Which two steps should you take? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

Options :

A : Associate an IoT device to a customer asset.

B : In Azure IoT Central, enter a device ID value and select Register Devices.

C : Create the IoT Devices in Dynamics 365 Field Service, then import them as devices in Azure IoT Central.

D : In Azure IoT Hub, enter a device ID value and select Register Devices.

E : In Dynamics 365 Field Service, create a new IoT device and select Register.

Answer: A

Question 4

During User Acceptance Testing, mobile technicians receive the message "Contact your administrator for access to your organization's mobile apps." when logging into the Dynamics 365 Field Service mobile app.

You need to determine which areas to update within the mobile project, so that technicians can see the appropriate information.

What is a possible way to troubleshoot the issue?

Options :

A : Ensure you have the correct security role (Field Service - Offline Resource), and that the security role is assigned to the Dynamics 365 Field Service mobile app.

B : Update the mobile offline profile to include the users that require access.

C : Select the menu icon on the top left, and toggle Show non-production apps to Yes.

D : Update the mobile offline profile to include the correct Field Service security roles.

Answer: C

Question 5

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

You are implementing a Microsoft Dynamics 365 Field Service solution for a client.

The client needs to be able to view the Parent Asset and Master Asset when the Primary Incident Customer Asset is associated to a work order. The asset data should not be stored directly on the work order. It should only be visible when the Customer Asset is selected.

Solution:

1. Create a quick view form on the work order.

2. Add the Parent Asset and Master Asset to the new quick view form.

3. Publish the customizations.

Does this meet the goal?

Options :

A : Yes

B : No

Answer: B

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