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Exam Code: MB-280
Exam Questions: 297
Microsoft Dynamics 365 Customer Experience Analyst
Updated: 23 May, 2026
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Practicing : 1 - 5 of 297 Questions
Question 1

What is required to configure predictive lead and opportunity scoring in Dynamics 365 Sales?

Options :
Answer: B
Question 2

How do you differentiate between active and inactive records in a view?

Options :
Answer: B
Question 3

Which feature of Customer Insights helps enhance the sales process?

Options :
Answer: C
Question 4

Which of the following can be captured using forms in Customer Insights - Journeys?

Options :
Answer: A
Question 5

You are creating a pricing list in Dynamics 365 Sales. All prices must end in You need to select the function that establishes this pricing requirement. What should you use? 

Options :
Answer: A
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Practicing : 1 - 5 of 297 Questions

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