Question 1

A company integrates LinkedIn Campaign Manager with Dynamics 365 Marketing.

Which two actions can the company perform using out-of-the-box features? Each correct answer presents

a complete solution.

NOTE: Each correct selection is worth one point.

Section: Describe Dynamics 365 Marketing

Options :

A :

Generate leads from LinkedIn.

B : Create email templates for LinkedIn messages.

C :

Schedule and publish social posts.

D :

Create and publish events on LinkedIn.

Answer: A,C

Question 2

A company uses Dynamics 365 Sales.

You disqualify a lead. On a later date, the lead shows interest in buying a product that the company sells.

You need to convert the lead to an opportunity and retain all available history.

Which two actions should you perform? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

Options :

A : Qualify the closed lead as an opportunity.

B : Qualify the reactivated lead to an opportunity.

C : Convert the copied lead to an opportunity.

D : Use the Reactivate Lead functionality to reopen the lead.

E : Create a copy of the lead with data from the original lead.

Answer: B,D

Question 3

A customer needs a cost-effective sales solution that can display current news about a lead or an account.

You recommend Microsoft Relationship Sales.

Which two products are included in Microsoft Relationship Sales? Each correct answer presents part of the

solution.

NOTE: Each correct selection is worth one point.

Section: Describe Dynamics 365 Sales

Options :

A :

Dynamics 365 Customer Insights

B :

Dynamics 365 Sales Enterprise

C :

Dynamics 365 Sales Insights

D : LinkedIn Sales Navigator

Answer: B,D

Question 4

A company uses Dynamics 365 Marketing.

You must choose a real-time marketing customer journey type to start the journey.

Which two journey types you can use? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

Section: Describe Dynamics 365 Marketing

Options :

A : Event-based

B : Audience-based

C : Scheduled

D : Customer onboarding

Answer: A,B

Question 5

A company has a large number of technicians that work in the field.

You need to ensure that Dynamics 365 Field Service can automatically schedule work to minimize travel time for technicians.

What should you implement?

Options :

A : Schedule board

B : Unified routing for table records

C : Universal Resource Scheduling

D : Resource scheduling optimization

Answer: D

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