Question 1

The service agents at Universal Containers reported that it takes too long to find information related to contacts and accounts, such as Cases, Assets, Warranties, and Claims. What should the consultant recommend to make the support process easier?

Options :

A : Create a custom Case Lightning record page.

B : Enable the Service Console app.

C : Enable the Service Console for Manufacturing app.

Answer: C

Question 2

Which two list views are provided by default to filter account manager targets by the assigned user?

Options :

A : Active Targets

B : Pending Targets

C : Assigned by Me

D : Assigned to Me

E : Assigned by Manager

Answer: C,D

Question 3

A Salesforce consultant built an integration that calls an external endpoint via an Apex callout. However, the callout is failing with the following error: "System.CalloutException: Unauthorized endpoint". What should the consultant do to fix this error?

Options :

A : Create a connected app for the external system.

B : Register the URL in Remote Site Settings.

C : Ensure that the integration user has the necessary permissions to perform the callout.

Answer: B

Question 4

Universal Containers has multiple active Sales Agreements for the current quarter of their top tier Customer. Each agreement contains Product A. Via manual API upload, a new order containing Product A comes in for the current quarter. Which Sales Agreement will this new order be linked to?

Options :

A : The Sales Agreement that was activated last will be linked to the order.

B : The Sales Agreement that was activated first will be linked to the order.

C : The Sales Agreement can only be ked manually to the order.

D : The Sales Agreement that was selected by custom logic will be linked to the order.

Answer: D

Question 5

Universal Containers just went live with Manufacturing Cloud. The administrator has been tasked with uploading sales agreement data into the system. In which order does the administrator need to approach this task for a complete and accurate representation of sales transactions?

Options :

A : Insert Sales Agreements, Insert Sales Agreement Products, Insert Sales Agreement Product Schedule

B : Insert Sales Agreements, Insert Sales Agreement Products, Update Sales Agreement Product Schedule

C :

Update Sales Agreements, Update Sales Agreement Products, Update Sales Agreement Product Schedule

Answer: A

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