Question 1

A nonprofit organization has white papers, case studies, and impact reports on its website. The organization wants to track website visitors who download those assets. Once tracked, the organization wants to pursue the visitor as a constituent. Which solution should be considered?

Options :

A : Campaigns

B : Community Cloud

C : Pardot

D : Salesforce DMP

Answer: C

Question 2

A nonprofit stores a government-issued personal identification number on each constituent's Contact record in an encrypted field.What should a consultant enable on a Permission Set to ensure the personal identification number is fully accessible by a subset of org users?

Options :

A : View All Data system permission

B : View Encrypted Data system permission

C : Manage Encryption Keys system permission

D : View All Contact object permission

Answer: B

Question 3

A nonprofit needs a marketing automation tool. They want to segment and target supporters over time, based on the supporters' engagement and how they interact with the nonprofit's emails. The nonprofit needs to create emails using Lightning Email Templates.Which marketing automation tool should a consultant recommend?

Options :

A : List Emails

B : Salesforce Flow

C : Email Studio

D : Pardot

Answer: D

Question 4

A nonprofit organization has been informed of a deceased donor and wants to ensure that the donor no longer appears on any mailing lists. Which action should the nonprofit organization take on the donor's contact record?

Options :

A : Delete the values in the phone and email fields

B : Delete the Contact record

C : Select the Deceased field

D : Select the Do Not Email, Do Not Contact, and Email Opt Out fields

Answer: C

Question 5

The vice president of development of a nonprofit organization wants to be able to review giving in the pipeline at a high level, and track the organization's process towards finding new potential donors. The VP also wants to track program metrics as compared to donor histories. What should the consultant advise?

Options :

A : Packaged NPSP reports cannot be edited. Recreate all the reports found on the NPSP Development Forecasting dashboard to edit appropriately. Add additional reports to track program data.

B : Review the reports on the NPSP Fundraising Reports folder. Create additional reports to track program data. Schedule each report to be sent to the vice president every morning.

C : Review the components that are already on the NPSP Development Forecasting dashboard. Create additional reports and edit the dashboard to add components to track the program data.

D : Packaged NPSP dashboards cannot be edited. Recreate the NPSP Development Forecasting dashboard components. Add additional components to track program data.

Answer: C

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