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Question 1

A nonprofit has high staff turnover in several key roles that use Salesforce. The nonprofit needs to improve training and adoption of Salesforce to maximize the value of its investment.

Which two standard Salesforce tools can quickly help new staff use Salesforce with only a Sales or Service Cloud license?

Choose 2 answers

Options :

A : Einstein Bots

B : In-App Guidance

C : Path

D : myTrailhead

Answer: B,D

Question 2

A nonprofit needs to load approximately 3 million records into Salesforce.

Which API will load the data in the most efficient manner?

Options :

A : Bulk API

B : SOAP API

C : REST API

D : Streaming API

Answer: A

Question 3

A consultant is upgrading a non-profit client from version 2 of NPSP to version 3. Which action should the consultant take before running the NPSP Installer?

Options :

A : Delete all fields labelled Deprecated.

B : Upgrade the Recurring Donations package by itself.

C : Delete the custom Households object.

D : Run NPSP Health Check.

Answer: B

Question 4

A nonprofit wants to record which services are provided to families. The nonprofit just installed the Program Management Module.

How should the consultant configure the Program Management Module?

Options :

A : Create a Program Engagement record and select each family-s Household Account.

B : Create a Program Cohort record for each family and select the Program on the record.

C : Create a Program Cohort record for each family and select the cohort on the Program Engagement record.

D : Create a Program Engagement record and select the head of each family-s household for the Contact.

Answer: A

Question 5

A developer wrote a trigger on the Contact object.

What are two benefits of using Table-Driven Trigger Management (TDTM) the consultant should discuss with the developer?

Choose 2 answers

Options :

A : Review code coverage.

B : Control the order in which the code executes.

C : Identify code that is unused.

D : Disable specific pieces of code.

Answer: B,D