Question 1

Salesforce recommends using V2MOM with customers in the requirements-gathering phase of a project. What is the desired outcome?

Options :

A : Customer adoption

B : Organizational alignment

C : Data security

D : Executive sponsorship

Answer: B

Question 2

A nonprofit stores a government-issued personal identification number on each constituent's Contact record in an encrypted field.

What should a consultant enable on a Permission Set to ensure the personal identification number is fully accessible by a subset of org users?

Options :

A : View All Data system permission

B : View Encrypted Data system permission

C : Manage Encryption Keys system permission

D : View All Contact object permission

Answer: B

Question 3

A nonprofit wants to send monthly project updates to donors who have given 10 or more times. The nonprofit wants to add new donors who meet this criteria to the newsletter campaign.

How should a consultant ensure the campaign stays current?

Options :

A : 1. Create a list view of Opportunities and filter the list by Total Number of Gifts. 2. Run the list view each month and click the Add to Campaign button.

B :

1. Add standard roll-up fields to the Contact record to calculate total number of gifts.

2. Run the report each month filtered by this roll-up and click the Add to Campaign button.

C :

1. Create a Contact report and filter by Total Number of Gifts.

2. Run the report each month and click the Add to Campaign button.

D :

1. Create a Report of Opportunities, grouped by Primary Contact, and add a filter to exclude donors who fail to meet the

criteria. 2. Run the report each month and click the Add to Campaign button.

Answer: D

Question 4

A consultant is upgrading a non-profit client from version 2 of NPSP to version 3. Which action should the consultant take before running the NPSP Installer?

Options :

A : Delete all fields labelled Deprecated.

B : Upgrade the Recurring Donations package by itself.

C : Delete the custom Households object.

D : Run NPSP Health Check.

Answer: B

Question 5

Which two objects in the Program Management Module are directly connected to objects in Nonprofit Cloud Case Management?

Choose 2 answers

Options :

A : Client Alert

B : Case

C : Service Delivery

D : Program

Answer: C,D

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