Question 1

A nonprofit fundraiser notices that some of the NPSP calculated donation summary fields on the Contact and Account records are displaying incorrect values when compared to the donations recorded for each donor.

What are three items the consultant should review to trouWeshoot the issue?

Choose 3 answers

Options :

A : Customizable Rollups

B : Opportunity Stages

C : NPSP Health Check

D : Salesforce Optimizer report

E : Campaign Hierarchy

Answer: A,C,D

Question 2

A Household Account has Contacts with Recurring Donations, Relationships, and closed/won donations associated with it.

What happens when a system administrator attempts to delete this Household Account record?

Options :

A : There is an error message because there are closed/won donations associated with the Account record.

B : There is an error message because there are recurring donations associated with the Contacts in this Account.

C : There is an error message because there are relationships associated with the Contacts in this Account.

D : The Household Account record is deleted.

Answer: A

Question 3

A nonprofit is implementing Salesforce for program management. The nonprofit wants to measure user adoption after go-live.

What are two metrics the nonprofit can use to measure user adoption'

Choose 2 answers

Options :

A : Number of Opportunity records created in the last 30 days

B : Number of Account and Contact records created in the last 30 days

C :

Percentage of staff logging in on a weekly basis

D : Percentage of Leads converted on a weekly basis

Answer: B,D

Question 4

A nonprofit has high staff turnover in several key roles that use Salesforce. The nonprofit needs to improve training and adoption of Salesforce to maximize the value of its investment.

Which two standard Salesforce tools can quickly help new staff use Salesforce with only a Sales or Service Cloud license?

Choose 2 answers

Options :

A : Einstein Bots

B : In-App Guidance

C : Path

D : myTrailhead

Answer: B,D

Question 5

Salesforce recommends using V2MOM with customers in the requirements-gathering phase of a project. What is the desired outcome?

Options :

A : Customer adoption

B : Organizational alignment

C : Data security

D : Executive sponsorship

Answer: B

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