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Exam Code: OMS335
Exam Questions: 144
Design And Administer An Omnistudio Solution
Updated: 04 Jan, 2026
Viewing Page : 1 - 15
Practicing : 1 - 5 of 144 Questions
Question 1

A telecommunications company wants to create a 360° view of their customers, including all customer install products grouped by service address. During the discovery phase of the project, the consultant identifies that installed products can have 4 different statuses. Agents complete different processes, depending on status of installed product. The consultant creates an inventory of all statuses and processes as shown below.
• Status = Active
o Pay bill
o Review usage
o Cancel service
• Status = Suspended
o Pay bill
o Reconnect service
o Cancel service
• Status = Pending installation
o Set up billing
o Schedule installation
o Cancel installation
• Status = Canceled
o Reconnect service o Cancel service
• Status = Pending installation
o Set up billing
o Scheduleinstallation
o Cancel installation
• Status = Canceled
o Pay bill
o Disconnect service
o Reconnect service
Which two FlexCard features should the consultant use to meet these requirements? Choose 2 answers

Options :
Answer: A,B
Question 2

A company has a requirement to create a 360° view of their customers using FlexCards. At this company,
customer data is stored in Salesforce but also in external legacy systems. A consultant reviews the use cases
needed and recommends a FlexCard canvas that contains multiple child cards inside the state of a parent
FlexCard.
What is the advantage of embedding multiple child cards in this scenario?

Options :
Answer: B
Question 3

Which three of the following are functions of a Text Block element in OmniScript?
Choose 3 answers

Options :
Answer: C,D,E
Question 4

A business is creating a new OmniScript that will allow agents to launch a guided selling process from an account detail page. The consultant reviews the initial design proposed for the OmniScript and sees that the process ^ the following steps:
• Step 1: Enter account name to retrieve account information
• Step 2: Review and edit account information
• Step 3: Select products
• Step 4: Enter payment information
Following best practices, what suggestion should the consultant make to improve the design?

Options :
Answer: A
Question 5

A business requires a solution to generate an event {platform event) using account information. All the event
information is related to the customer and is stored in Salesforce.
Using an Integration Procedure, which two actions are necessary to design this solution?
Choose 2 answers

Options :
Answer: C,D
Viewing Page : 1 - 15
Practicing : 1 - 5 of 144 Questions

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