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A life insurance company has satellite offices in various countries. Each satellite office has its own work queue. Company policy requires that life underwriting is assigned to offices based on the residence of the policy owner. Which routing approach supports this requirement?
Javi is a Pega Business Architect working on a project redesigning a fraud resolution process. Stakeholders want the Manager to manually distribute tasks to CSRs, but Javi and IT know task routing can be automated using Pega’s Workflow Automation. What skill must Javi use to get the Business team to incorporate IT’s proposed solution?
Test early and often, update rule, and maintain version history are best practices of the1of software delivery with Pega. Create test environments, use version control, and employ a rollback strategy are best practices of the2stage.
A customer applies for a credit card. In order for the credit card to be approved, the credit card consultant must receive the results of a credit check. How do you configure the case types to reflect their relationship?
Which one of the following options includes the three pillars of a Pega Platform™ application?
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