Question 1

As a Decisioning Consultant, you are tasked with configuring the ethical bias policy. Which context do you

need to select to add bias fields?

Options :

A : Treatment

B : Customer

C : Action

D : Action Group

Answer: B

Question 2

U+ Bank has recently implemented Pega Customer Decision Hub"M. As a first step, the bank went live with the contact center to improve customer engagement. Now, U+ Bank wants to extend its customer engagement through the web channel. As a decisioning consultant, you have created the new set of actions, the corresponding treatments, and defined a new trigger in the Next-Best-Action Designer for the new web channel. What else do you configure for the new treatments to be present in the next-best-action recommendations?

Options :

A : No need to do anything. The strategy is auto-generated.

B : Change the generated decision strategy.

C : Modify the Next-Best-Action Framework strategy to cater to the new web channel.

D : Create a channel strategy specifically for web.

Answer: C

Question 3

Reference module: Creating engagement strategies using customer credit score. MyCo, a mobile company, uses a scorecard rule in a decision strategy to compute the postpaid credit limit for a customer. MyCo updated their scorecard to include a new property in the calculation: customer annual income. As a Strategy Designer, what changes do you need to make to the decision strategy for the updated scorecard to take effect?

Options :

A :

Remap the < Customer.annual customer income > property in the decision strategy

B :

Configure a new proposition filter in the strategy to filter on annual customer income

C : No change required

D : Add a Set-Property component to set the annual customer income

Answer: C

Question 4

U+ Bank has recently started using Pega Customer Decision Hub™ to display the first credit card offer, the

Standard card, to every customer who logs in to their website.

Which three tasks do you need to perform to implement this requirement? (Choose Three)

Options :

A : Set up business structure to Sales/CreditCards

B : Define customer engagement polices

C : Create and configure the real-time container

D : Create the action and its web treatment

E : Define customer contact policies

Answer: A,C,D

Question 5

Myco, a telco, wants to present their customers with new 5G data plans – the Unlimited plan, the 500GB plan, and the 100GB plan – on their web portal. As a Decisioning Consultant, you want to test how the three new offers will be distributed by running a distribution test that only considers eligibility without arbitration. In this scenario, which report will test this requirement?

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