Question 1

A bank has chosen an email service provider to deliver the offer messages selected by Pega Customer Decision Hub. The service provider prefers that the bank uploads a file per batch of customers to a cloud storage location, either on Microsoft Azure or Amazon S3. As a consultant working on the project representing the bank, what is your response?

Options :

A : Action details can be written directly to Amazon S3 but not Microsoft Azure

B : Action details can be directly written to either of those cloud storage solutions

C : Action details can only be transferred via secure FTP

D : Action details will be written to the local file system by default. But we will write an external process to transfer them to the cloud

Answer: B

Question 2

Reference module: Creating and understanding decision strategies. In a decision strategy, to use a customer property in an expression, you _____.

Options :

A : prefix the property with the keyword Customer

B : use the property as defined without a prefix

C : define the property as a strategy property

D : define the Customer page in Pages and Classes

Answer: A

Question 3

U+ Bank wants to offer credit cards only to low-risk customers. The customers are divided into various risk segments from Good to Very Poor. The risk segmentation rules that the business provides use the Average Balance and the customer Credit Score. As a decisioning consultant, you decide to use a decision table and a decision strategy to accomplish this requirement in Pega Customer Decision Hub™.

In addition to the credit risk requirement, U+ Bank wants to offer credit cards to customers whose age is greater than 25. As a best practice, which part of Customer Decision Hub do you access to ensure that credit cards are offered only to customers with age greater than 25?

Options :

A : Engagement Policy tab in the Next-Best-Action Designer

B : Constraints tab in the Next-Best-Action Designer

C : Add a Filter component in the generated strategy

D : Extend the decision table: Age > 25

Answer: A

Question 4

U+ Bank wants to send promotional emails related lo credit card offers to their qualified customers. The business intends to use the same action flow template with the desired flow pattern for all credit card actions. What do you configure to implement this requirement?

Options :

A : Output template

B : Email treatment

C : File template

D : Dynamic template

Answer: D

Question 5

U+ Bank wants to use Pega Customer Decision Hub™ to show the Reward Card offer to the qualified

customers on its website. In preparation, the action, the treatment, and the real-time container are already

created. As a decisioning consultant, you are now expected to make the remaining configurations in the

Next-Best-Action Designer's Channel tab to enable the website to communicate with the Pega Customer

Decision Hub.

To achieve this requirement, which two tasks do you perform in the Next-Best-Action Designer's Channel tab?

(Choose Two)

Options :

A : Define the starting population

B : Enable web channel

C : Add contact policy rules

D : Map the real-time container to a business structure level

Answer: B,D

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