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Question 1

MyCo, a mobile company, uses Pega Customer Decision Hub™ to display offers to customers on its website. The company wants to present more relevant offers to customers based on customer behavior. The following diagram is the action hierarchy in the Next-Best-Action Designer.

The company wants to present offers from both the groups and arbitrate across the two groups to select the best offer based on customer behavior. As a decisioning consultant, what must you do to present offers from the two groups?

Options :

A : Enable an engagement policy for the second group.

B : Set contact limits for both the groups.

C : Map a real-time container to the Top-level or Issue-level.

D : Create a decision strategy at the Issue-level.

Answer: C

Question 2

In a decision strategy, you can use aggregation components to_______________.

Options :

A : set a text value to a strategy property

B : filter actions based on priority and relevance

C : choose between actions

D : make calculations based upon a list of actions

Answer: D

Question 3

Reference module: Creating and understanding decision strategies. In a decision strategy, to use a customer property in an expression, you _____.

Options :

A : prefix the property with the keyword Customer

B : use the property as defined without a prefix

C : define the property as a strategy property

D : define the Customer page in Pages and Classes

Answer: A

Question 4

As a Decisioning Consultant, you are tasked with configuring the ethical bias policy. Which context do you

need to select to add bias fields?

Options :

A : Treatment

B : Customer

C : Action

D : Action Group

Answer: B

Question 5

U+ Bank has decided to nudge the Platinum Plus credit card to customers who visit their home page. Which arbitration factor do you configure to implement this requirement?

Options :

A : Propensity

B : Context weighting

C : Action value

D : Business levers

Answer: B