Question 1

As an HR Professional, you must be familiar with collective bargaining agreements and the process that rights are given, contracts, and union and management cooperation. With this in mind, what is a rights arbitration?

Options :

A : It is a lawsuit between the collective management and the collective union

B : It is a formal hearing between the management and the union, to resolve grievances during the construction of a contract.

C : It is a formal hearing between management and union members to resolve grievances during the administration of a contract

D : It is a not a lawsuit, but a resolution of laws and their impact on existing contracts.

Answer: C

Question 2

You are the HR Professional for your organization. You have just hired a new employee for your company. What form are you and the newly hired employee required to complete to show the employee's identity and eligibility to work in the United States?

Options :

A : IRCA-00

B : 1099

C : IRCA-86

D : I-9

Answer: D

Question 3

Which of the following are the key components of gainsharing? Each correct answer represents a complete solution. Choose three.

Options :

A : The organization and the employees share the financial gains

B : If goals for improvements are met, employees and managers share the success

C : Managers and employees provide their part of salary for charity

D : Employees and management work together for reviewing organizational performance

Answer: A,B,D

Question 4

As an HR Professional, you must be familiar with certain theories and insights about organizational culture, organizational development, and management. Who addressed organizational culture as "that's the way we do things around here"?

Options :

A : Frederick Herzberg

B : Allen A. Kennedy

C : Edgard Schein

D : W. Edwards Deming

Answer: C

Question 5

As an HR Professional you should be familiar with OSHA forms for maintaining employee records. Which OSHA form is used to cover the what, how, when, where, and who or workrelated injuries?

Options :

A : Form 301

B : Form 300

C : Form 300A

D : Form 3165

Answer: B

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