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You need to create an Agent security role. Which three actions should you recommend? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.
You are creating a scope of work document for a solution. You have the following requirements: Track support cases, first response time, and resolution time. Include a chat-like interface that allows managers to check the status of cases with minimal manual searching. Allow cases to have multiple different priority levels. You need to include the required Dynamics 365 and Microsoft Power Platform components. Which two components should you include? Each correct answer presents part of the solution. NOT: Each correct selection is worth one point.
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution. After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen. A company plans to automate the expense approval process. Users currently enter data into an on-premises SQL Server database. You need to allow users to submit expenses from mobile devices. Solution: Create a canvas app for expense data entry. Install the Power Automate app in Microsoft Teams. Create a cloud flow for approval to add data to the SQL Server database. Does the solution meet the goal?
A company wants to add an interactive checklist to a Power Platform solution to ensure that salespeople are following the same steps when qualifying leads. You need to recommend a solution that will incorporate this checklist. What should you recommend?
An engineering company is implementing Dynamics 365 Sales. The company has a custom connector to an ERP system. The company plans to use the connector to view data in the app while also avoiding any data migration. You need to evaluate the requirements and recommend an approach. Which approach should you recommend?
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