Question 1

A Sales Rep at Universal Containers wants to create a dashboard to see how his sales numberscompare with his peers. Assuming a Private model, which two permissions would the Sales Rep needto meet this requirement?

Options :

A : Manage Custom Report Types

B : Customize Application

C : Manage Dashboards

D : View All Data

Answer: C,D

Question 2

Universal Containers uses the Case object to track service tickets. They have implemented Caseteams to allow multiple support representatives to manage the Cases. Which two "Filter by owner"options would the user see while creating a list view on the Case object? Choose 2 answers

Options :

A : Public Groups

B : Roles

C : Queue

D : My Case Teams

Answer: C,D

Question 3

Universal Containers (UC) has implemented Customer Community with customer community licensefor .. any record owned by its customers should be accessible by UC users in the customer supportrole.How can an Architect configure the system to support the requirements?

Options :

A : Sharing Set

B : Share Group

C : Apex Sharing

D : Sharing Rule

Answer: B

Question 4

Universal Containers has set Opportunity Sharing to Private with Opportunity Teams enabled. Whichthree options can change the Owner of the Opportunity?Choose 3 answers.

Options :

A : Any Opportunity Team Member on the current Opportunity.

B : The current Opportunity Owner can transfer the current ownership.

C : The System Administrator or a user with the "Transfer Records" permission.

D : The user specified as the Manager on the Owner-s User Profile.

E : Someone above the Opportunity Owner in the Role Hierarchy.

Answer: A,B,C

Question 5

Universal Containers, a global corporation of 50,000 users, has a 24x7 call center operated by 20,000users that includes employees and contractors. Their sales organization is 10,000 strong and theystarted processing about 100,000 updates to opportunity custom fields called Priority and NextStep.They also started processing 20,000 updates to a highly nested territory hierarchy. There was a thirdmass update on a Next Step field on the Action Plan custom object that has Case as a lookup field.Users started seeing a Group membership lock error in the system. What is a probable cause for thiserror?

Options :

A : Lock contention due to system-initiated sharing rule recalculation

B : Lock contention on Case records because of Action Plan custom object updates.

C : Lock contention on Territory object because of Territory object updates.

D : Lock contention on Account records because of Opportunity object updates.

Answer: A

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