Question 1

Universal containers (UC) service reps are assigned to a profile which has ''View All'' in Case object.. To make sure service reps have access to all relevant information to attend to customer requests, which Architect consider? Choose 2 answers

Options :

A : Service reps will be able to access to Contact records if they are Controlled by Parent.

B : Service reps will be able to access to Contact records due to Implicit Sharing.

C : Service reps will NOT able to access to Contact records because Account OWD is private

D : Service reps will NOT able to access to Contact records if they are controlled by Parent.

Answer: A

Question 2

What is required to implement Filter-Based Opportunity Territory Assignment?

Options :

A : Define an account assignment with a filter criteria rule for Filter-Based Opportunity Territory Assignment.

B : Define a Territory assignment rule with filter criteria for Filter-Based Opportunity Territory Assignment.

C : Define a custom Apex class for Filter-Based Opportunity Territory Assignment in the system.

D : Define an Opportunity assignment rule with filter criteria for Filter-Based Opportunity Territory Assignment.

Answer: C

Question 3

The sales manager in Japan have asked the sales manager in Australia to assist them with closingtheir deals.How are these requirements achieved?

Options :

A : Use sharing set to give the sales manager access to the deals.

B : Create ownership-based sharing rule.

C : Use opportunity teams to automatically add the sales manager as a team member

D : Assign the sales manager View All on the opportunity object.

E :

Answer: B

Question 4

Sales manager at universal containers (UC) have requested viewing customer invoices inSalesforce. Invoice data is mastered in the ERP system. The architect at UC decided tosurface the customer invoices in salesforce using external objects and did the following:-Configured an external object called Invoice.-Created a lookup relationship between account and the invoice.How can the architect grant the sales managers access to the customer invoices data?

Options :

A : By creating sharing rules to share the invoices records with users in sales mangers roles.

B : By creating manual sharing to share invoices with relevant sales managers.

C : By creating controlling the invoices object permission on the sales manager’s profile.

D : By creating a sharing set to share invoices with users in sales manager role.

Answer: C

Question 5

Universal Containers is a fast-growing company that sells containers globally. It has thousands ofdealerships throughout the world where local dealers service Containers sold locally. They recentlyopened two dealerships in California: NorthCal and SoCal. Universal Containers implemented a newpartner community to enable their dealers. Each dealership has a dealer Manager who has all serviceagents report into them. Assuming a private sharing model, what is the best option to enable dealermanagers to have visibility to customer cases within their dealership and not across all dealerships?

Options :

A : Create sharing groups that share all cases to all agents under the Dealer manager

B : Create a batch job that creates sharing rules as needed, based on the cases created.

C : Build a trigger that create manual sharing of cases as needed whenever a new case is created.

D : No changes are needed to the sharing and visibility model to implement this requirement.

Answer: D

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