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Question 1

A government agency is planning a Public Sector Solutions implementation. What are three main constraints that government agencies often have in project implementation?

Options :

A : Workshops, Schedule and Cost

B : Scope, Tools and Cost

C : Scope, Resources and Cost

D : Scope, Schedule and Cost

Answer: D

Question 2

A customer wants to implement a customer community. Authenticated users will be able to log cases, manage their account and contact information, and apply/view their grant applications. What two security settings should be configured to ensure the community is secure and no extra information is available to the authenticated community users?

Options :

A : Set up Sharing Rules to grant authenticated users access to their Cases. Applications, and Accounts

B : Set Org-Wide Defaults for External Users to Hidden for everything

C : Set up Sharing Sets to grant authenticated users access to their Cases, Applications, and Accounts

D : Set Org-Wide Defaults for External Users to Private for everything

Answer: B,C

Question 3

A government agency is evaluating the use of Public Sector Solutions. Their legacy solution has been in place for over 20 years; many of their current processes and files are still manual and paper-based. The agency would like to digitize and automate more of its processes and files going forward. Which Public Sector Solution should a Technical Consultant recommend for this use case?

Options :

A : Workflows

B : Smart Forms

C : Business Rule Engine

D : Intelligent Document Automation

Answer: D

Question 4

What are the three different key modules of Public Sector Solutions: Business Rules Engine?

Options :

A : Expression Maps

B : Expression Sets

C : Decision Table

D : Decision Matrix

E : Decision Tree

Answer: B,C,D

Question 5

Which three work.com managed packages/features can be installed as part of the Employee Experience for Public Sector?

Options :

A : Workplace Strategy Planner

B : HR Service Center

C : (Employee Workspace

D : Workplace Command Center

E : Employee Concierge

Answer: B,C,E