Question 1

EIC is configured to create tickets in ServiceNow for requests for disconnected applications. The end user selects 3 different entitlements for a disconnected application and submits the request. How will EIC process this request?

Options :

A : If the "Enable Multi Entitlement Request" option is selected, then three tickets will be created in ServiceNow; otherwise, only one ticket will be created

B : Not a valid scenario because EIC does not support multiple entitlement requests when ServiceNow is integrated as the ticketing system

C : EIC will create three separate tickets in ServiceNow, one for each of the three entitlements

D : EIC will combine all three entitlements and create one ticket in ServiceNow

Answer: A

Question 2

What are the different actions available while using the Duplicate Identity Management (DIM) feature?

Options :

A : Detect duplicates before importing identities or within existing identities

B : Perform a side-by-side comparison of ambiguous duplicates

C : Deactivate the duplicate identity after the merge process

D : All of the Above

Answer: D

Question 3

Which of the following EIC modules support configuration of active workflow? (Choose 3 options)

Options :

A : Security System

B : Endpoint

C : Global Configuration

D : Entitlement Type

Answer: A,B,D

Question 4

Which among the following are best practices recommended to configure a technical rule in Saviynt Identity Cloud?

Options :

A : Use Advanced Configurations

B : Configure Retrofit for all the rules

C : Always have user.statuskey = 1 check wherever applicable

D : All of the above

Answer: D

Question 5

An EIC Administrator has a requirement to execute User Import at 9 AM everyday. What are the different options available in EIC to schedule this job?

Options :

A : CRON expression in Job trigger

B : Schedule option (Hourly, Weekly, Daily, Minutes) in Job trigger

C : Global configuration

D : Externalconfig.properties file

Answer: A,B

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