Question 1

A security-conscious organization requires all new hires to complete training on security policies and conducts annual armed intruder drills for all employees. Which risk management strategies are being used by this organization?

Options :

A : Prevention and mitigation

B : Sharing and optimizing

C : Avoidance and enhancement

D : Detection and prevention

Answer: A

Question 2

Which action best illustrates the use of evidence-based decision making in HR?

Options :

A : HR documents and educates all staff about standard operating procedures

B : A director bases promotion decisions on the recommendations of trusted staff

C : Staff performs a regression analysis to identify likely factors for success in candidate profiles

D : Staff participates in monthly lunches to discuss recent studies in journals on organizational performance

Answer: C

Question 3

Which recommendation should HR provide to assist an organization that wants a benefit plan that manages increased costs without sacrificing employee morale?

Options :

A :

Initiate several representative focus groups to determine preferences.

B :

Request a third-party-administered survey of all employees.

C : Perform a benchmarking survey of comparable industry organizations.

D : Interview employees who have ten or more years' tenure.

Answer: A

Question 4

What is a valuable insight that can be gained from studying the sender-receiver communication model (the basic communication model)?

Options :

A : If the receiver objects to the senderâ€™s message, the sender needs to explain it again in a new way.

B :

Natural communication flow requires thinking of how to respond as the other person is speaking.

C :

Peopleâ€™s perspectives have a strong impact on how messages are understood.

D : Communication breakdowns almost always occur on the receiverâ€™s end.

Answer: C

Question 5

Which part of the organization has primary responsibility for bringing in revenue?

Options :

A : Operations

B :

Information technology

C :

Marketing and sales

D : Research and development

Answer: C

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