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After witnessing an employee violation, a manager discusses the violation with HR and other managers before
preparing a documented description. The manager informs the employee of the disciplinary action at a
performance appraisal meeting. What is the mam problem with the manager’s procedure?
A manager accepts a position relocation to a foreign country. Which service should the company provide upon arrival to help the employee in the new environment?
Two members of the HR strategy team constantly argue about priorities, and their conflict could now possibly impact the schedule. The vice president of HR tells them both to stop arguing and defines the priorities. What conflict management style did she use?
An HR director is hired at an airline. On the first day, the HR director calls to get directions to the location and the receptionist answers the phone in an unprofessional manner. When the HR director arrives, everyone is in a panic because the last flight team had a "hard landing." No one is physically injured in the incident, but the airplane is beyond repair. When arriving at the landing site, the HR director overhears the crew saying something about the junior pilot's substance abuse problems. The pilot in charge tells the HR director to report the incident as a "hard landing" and not a crash and to report that the junior pilot is not at fault. The HR director looks at the junior pilot's employee file to discover three other recent similar events, all noting substance abuse as a possible cause. The HR director also learns that the junior pilot had a pre-existing relationship with the pilot in charge, outside of work. Protocol requires all pilots to submit to drug tests immediately following an incident. The junior pilot does not do so until the next day.Which piece of information should the HR director collect first to investigate the incident?
An HR director is hired to address the executive team's concerns about negative workplace culture and its impact on financial performance. During an initial investigation the HR director discovers that the two division directors often fail to communicate with each other and their employees. Each division maintains separate workplace policies, and the workspaces for the divisions are spread out across multiple floors. For employee management, the director of the client services division is assisted by a small HR team. The director of operations does not work with the HR team and instead uses company funds to seek employee management advice from an executive coach, who has no official coaching training. The HR director suspects facilitating change at the company will be challenging because engagement data indicates many employees distrust the company’s leadership and HR. The HR director discovers that many employees lost trust in HR after an HR manager read sensitive emails from employees out loud during a company meeting. How should the HR director address this?
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