Question 1

Which of these actions should be taken first, if and when a strategic plan does not seem to be unfolding as expected?

Options :

A : Demonstrate patience because change takes time.

B : Make modifications to the strategic plan

C : Restructure the internal advisory team.

D : Determine the reasons for the plan not working.

Answer: D

Question 2

Which of the following BEST ensures that front-line employees understand how to help implement an organization's strategic plan?

Options :

A : Share a brief summary of the plan with all employees

B : Subject employees to an evaluation confirming they have memorized the organization's mission statement

C : Integrate the strategic plan with all departmental planning and budgeting

D : Provide organization-wide general training focused on the concept of strategy implementation

Answer: C

Question 3

According to the Boston Consulting Group (BCG) and other subject matter experts, when it comes to the development of a "Business Model" for an organization, the process normally involves focusing on two elements:

Options :

A : (1) the organization's mission; and, (2) the organization's current vision.

B : (1) an environmental scan; and, (2) a SWOT cross-impact analysis.

C : (1) the value proposition; and, (2) the operating model.

D : (1) the relationship between stakeholder groups; and, (2) the persona analysis and design.

Answer: C

Question 4

Which of the following often needs to be reworked to make it more strategy-supportive, as a crucial part of the implementation process?

Options :

A : Budget

B : Ethical framework

C : Execution process

D : Zero-defects mentality

Answer: C

Question 5

Which of the following BEST represent the macro level factors to include in an environmental scan?

Options :

A : Geopolitical, sociocultural, economic, technology, environmental, and industry trends

B : Regulatory, customer, competitive, labor, and supplier trends

C : Industry life cycle, demographics, changing profile of current customers, international trends, and events pertaining to the industry

D : Patterns of competition, technology, usage/consumption/service buying patterns, and barriers to exit

Answer: A

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