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Exam Code: Sales-101
Exam Questions: 128
Salesforce Certified Sales Foundations
Updated: 05 Jan, 2026
Viewing Page : 1 - 13
Practicing : 1 - 5 of 128 Questions
Question 1

How can a sales representative begin a confirming question? 

Options :
Answer: B

Question 2

What should the sales rep focus on to create and maintain a trusted connection that supports the customer's strategic priorities and requirements? 

Options :
Answer: C

Question 3

A sales representative is using elicitation techniques to gain a better understanding of their customer's business strategies, goals, initiatives, and challenges. What are three elicitation techniques the sales rep should use?

Options :
Answer: B

Question 4

A sales representative has a low conversion rate during theproposal phase of the pipeline. They notice there are a few sentences about the prospect objectives, two pages on the specifications and deliverables, and then a small portion on the investment. Which adjustment will help the sales rep win more work by being more customer-centric?

Options :
Answer: C

Question 5

A sales representative wants to highlight a customer's return on their investment.Which type of analysis should the sales rep use to show this?

Options :
Answer: B

Viewing Page : 1 - 13
Practicing : 1 - 5 of 128 Questions

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