Question 1

The VP of sales at Cloud Kicks wants the sales team to use the Salesforce mobile app to complete their tasks. The sales team needs to createand edit leads, contacts, and opportunities with ease. Which feature should the consultant recommend the sales team use?

Options :

A :

Smart Actions

B :

Lightning Mobile Component

C :

Einstein Activity Capture

Answer: A

Question 2

Each year, representatives from Universal Containers attend two major industry conferences that Generate a

large volume of leads. A few months after leads have been converted to opportunities, the team wants to

determine the return on Investment (ROI) for each industry conference.

Which solution should the consultant recommend?

Options :

A :

Create the Campaigns related list on the Lead page layout, and associate new leads with a Campaign.

B : Create a mufti-select picklist, and ask representatives to select which conference (s) influence the lead.

C : Create industry events as Campaigns, add leads as Campaign Members, and utilize Customizable Campaign influence.

D : Create a Slack channel for each industry conference and mention this channel on all new leads.

Answer: B

Question 3

The marketing team is using a separate platform for managing prospects and wants to hand off qualified prospects to the sales team. How should the consultant meet this requirement?

Options :

A :

Recommend an integration with the marketing platform that creates leads in Sales Cloud.

B :

Create users for the marketing team so they can enter leads directly into Sales Cloud.

C :

Recommend an integration with the marketing platform to Sales Cloud that generates tasks with lead information.

Answer: A

Question 4

Sales reps at Cloud Kicks (CK) need to see the Opportunity amount with the Account's discount field. CK sales reps are located in different regions and use different currencies. A consultant creates a custom formula field on the Opportunity. Which currency will the custom formula use for its value if the opportunity and account records have different currencies?

Options :

A :

Opportunity currency

B :

User currency

C :

Corporate currency

Answer: A

Question 5

After completing a successful Sales Cloud rollout to a new business unit at Universal Containers, sales forecasting within Salesforce is inaccurate. Upon closer inspection, some

opportunities appear in the incorrect forecast category.

How should a consultant troubleshoot this issue efficiently?

Options :

A : Write a conditional validation rule on the Forecast Category field.

B : Make the Forecast Category a required field on relevant Opportunity page layouts.

C : Create a report to determine the number of opportunities in each forecast category.

D : Verify the Stage to Forecast Category Mappings on the Opportunity object

Answer: D

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