Question 1

A consultant is initiating a Sales Cloud project for Cloud Kicks. Which essential action should the consultant prioritize to ensure successful implementation and adoption?

Options :

A : Design end user training plan.

B : Set project milestones and establish key performance indicators (KPIs).

C : Develop Quality Assurance (QA) testing scripts.

Answer: B

Question 2

The sales team at Cloud kicks Cloud has roughly 100 members. The sales director has requested that newly created reports be shared with the sales team.

How should the consultant efficiently share these reports?

Options :

A : Create a report folder, add members in a specific profile, and share the Report folder.

B : Create a report folder, add members in a specific Role, and share the Report folder.

C : Create a report folder, add members to a Private Group, and share the Report folder.

D : Create a report folder, add members in a specific Queue, and share the Report folder.

Answer: B

Question 3

Management at Universal Containers wants to identify duplicate Leads in its org so marketing reps can clean them up later. What should a consultant do to ensure clean leads for the marketing reps?

Options :

A : Create a formula field on Lead for duplicates.

B : Create a Validation Rule to find duplicates.

C : Run a duplicate job with a Matching Rule.

Answer: C

Question 4

Cloud Kicks (CK) wants to implement sharing rules. Which consideration should the consultant explain to CK?

Options :

A :

Sharing rules can expand access beyond the organization-wide default levels.

B :

When a sharing rule is deleted, the sharing access created by that rule must be manually removed.

C :

Sharing rules apply only to new records that meet the definition of the source data set.

Answer: A

Question 5

The marketing team is using a separate platform for managing prospects and wants to hand off qualified prospects to the sales team. How should the consultant meet this requirement?

Options :

A :

Recommend an integration with the marketing platform that creates leads in Sales Cloud.

B :

Create users for the marketing team so they can enter leads directly into Sales Cloud.

C :

Recommend an integration with the marketing platform to Sales Cloud that generates tasks with lead information.

Answer: A

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