Question 1

The VP of sales at Good Kicks wants to know the percentage of opportunities in a certain stage that were eventually closed won.

Which two steps should a consultant take to create a solution?

Choose 2 answers

Options :

A : Enable Feed Tracking.

B : Create a roll-up summary formula.

C : Update a custom field using automation.

D : Create a report and dashboard.

Answer: C,D

Question 2

The Sales Cloud implementation at Cloud Kicks (CK) is now live. End user training is complete. IT stakeholders have signed off on the technical aspects of the project. The CK admin continues to call the consultant with questions about the sales process. What should the consultant do?

Options :

A : Suggest that CK purchase a support agreement.

B : Conduct a knowledge transfer with the admin.

C : Recommend that the admin attend Salesforce instructor-led training.

Answer: B

Question 3

Cloud Kicks (CK) is planning to use Person Accounts to maintain information on its retail customers. CK likes to track connections among customers to capture household relationships, referrals, and so on. One customer can have many relationships. What should a consultant consider when implementing Person Accounts and supporting many relationships between customers in Salesforce?

Options :

A : Use Contacts for retail customers and use Accounts to maintain relationships.

B :

Enable Contacts to Multiple Accounts to create indirect relationships between two or more Person Accounts.

C : Create a custom field to establish relationship and create files among Person Accounts.

Answer: B

Question 4

Cloud Kicks has enabled Quotas in forecasts. In which three ways can Quotas be managed for all users in the

forecast hierarchy?

Choose 3 answers

Options :

A :

Insert Quotas using API.

B : Add/update Quotas using the Data Import Wizard.

C : Assign Quotas to a forecast period.

D : Add/update Quotas using Data Loader.

E : Configure Forecast Quotas.

Answer: A,C,D

Question 5

Each year, representatives from Universal Containers attend two major industry conferences that Generate a

large volume of leads. A few months after leads have been converted to opportunities, the team wants to

determine the return on Investment (ROI) for each industry conference.

Which solution should the consultant recommend?

Options :

A :

Create the Campaigns related list on the Lead page layout, and associate new leads with a Campaign.

B : Create a mufti-select picklist, and ask representatives to select which conference (s) influence the lead.

C : Create industry events as Campaigns, add leads as Campaign Members, and utilize Customizable Campaign influence.

D : Create a Slack channel for each industry conference and mention this channel on all new leads.

Answer: B

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