Question 1

Cloud Kicks (CK) is migrating Account and Contact information from a legacy CRM system into Salesforce using Data Loader. Accounts in the legacy system have a unique ID field that is used to related Contacts to Accounts in the legacy system, CK wants to automatically match these Contacts to the relevant Accounts when loading Contacts into Salesforce.What should a consultant recommend to meet the requirement?

Options :

A : Create Mater-Detail on Contact.

B : Create Master-Detail on Account.

C : Create External ID on Contact.

D : Create External ID on Account.

Answer: D

Question 2

The admin at Universal Containers has been getting complaints from sales reps about duplicate leads within Sales Cloud. The admin has alreadyset up a Matching Rule for Leads.What should the consultant recommend to resolve the issue?

Options :

A : Change the criteria for the standard Lead Matching Rule.

B : Confirm the standard Lead Matching Rule is deactivated.

C : Confirm the custom Lead Matching Rule is activated.

Answer: C

Question 3

Cloud Kicks (CK) has recently rolled out Sales Cloud. CK uses an enterprise resource planning (ERP) system as its system of record for customer data. When an account has its first Closed Won opportunity, the ERP system should be updated immediately from the account and opportunity records. Which option should the consultant recommend to meet the requirement?

Options :

A : Script the ERP to call a Flow endpoint every 5 minutes to fetch newly won opportunities and their related accounts.

B : Implement Platform Events to publish Opportunity wins to the ERP, which will call back for opportunity and account Information.

C : Create an Accounts with Opportunities report filtered on Opportunities won today that the ERP can subscribe to.

Answer: B

Question 4

Northern Trail Outfitters finished implementing Sales Cloud for a mid market sales team. Sales management wants to track data trends and adoption.What should the consultant recommend to measure core Sales Cloud record data?

Options :

A : Adoption Dashboards Pack

B : User Login Report

C : System Overview Page

D : Salesforce Optimizer

Answer: A

Question 5

Northern Trail Outfitters launched Salesforce for its EMEA subsidiary 3 months ago and wants to gain insight into usage. Which option should a consultant recommend to meet this requirement?

Options :

A : Analyze the Setup Audit Trail to determine the number of logins per day.

B : Create and subscribe to a custom report of active users by role.

C : Install the Salesforce Adoption Dashboard from AppExchange.

Answer: C

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