Question 1

A marketing manager wants to create a report that shows the number of leads by source and the conversion rate by source.

Which report type should the marketing manager use?

Options :

A : Tabular

B : Summary

C : Matrix

Answer: B

Question 2

A sales representative is working with a new Opportunity in Salesforce and wants to keep track of all the Contacts associated with the Opportunity.

Which of the following statements best explains the relationship between Opportunities and Contacts in the Salesforce data model?

Options :

A : An Opportunity can have multiple Contacts, and a Contact can be associated with multiple Opportunities

B : An Opportunity can have only one Contact, and a Contact can only be associated with one Opportunity

C : An Opportunity can have multiple Contacts, but a Contact can only be associated with one Opportunity

Answer: A

Question 3

Go to the Home tab, then click on the Sales Territories tab and browse through the list of territories

Options :

A : Go to the Home tab, then click on the Sales Territories tab and browse through the list of territories

B : Use the Global Search to search for "Sales Territories"

C : Go to the App Launcher and search for the "Sales Territories" custom object

Answer: C

Question 4

A sales representative wants to find a list of Accounts within a specific industry to plan their sales outreach.

Which of the following methods is the most efficient way to locate and access the required information in Salesforce Lightning Experience?

Options :

A : Go to the Home tab, then click on the Accounts tab and browse through the list of Accounts

B : Go to the Accounts tab and create a new List View with a filter for the specific industry

C : Use the Global Search to search for the industry name

Answer: B

Question 5

A sales manager wants to view a specific report that shows the performance of their sales team by the number of closed deals in the past quarter.

Which of the following methods is the most efficient way to locate and access the required information in Salesforce Lightning Experience?

Options :

A : Use the Global Search to search for the report-s name or unique keyword

B : Create a new List View with filters for closed deals and date range

C : Go to the Home tab, then click on the Reports tab and browse through the list of reports

Answer: A

Confidently Practice Online with Free Salesforce-Associate Exam Cram