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Question 1

What is the Salesforce feature called that you use to assign limited admin privileges to users in your org who aren't administrators?

Options :

A : Delegated Administration

B : Salesforce Super User

C : Junior Administrator

D : Salesforce Light

Answer: A

Question 2

Your company has recently migrated to Salesforce and you need to configure the user interface to meet the company’s needs.

Which of the following is an example of user interface (UI) settings that can be configured declaratively?

Options :

A : Customizing page layouts using Visualforce pages

B : Creating custom fields using Apex code

C : Configuring search layout and search results display

D : Changing default record type for a profile using the API

Answer: C

Question 3

You are tasked with mass updating 200 lead records to change the Lead Source value on them. How can you perform these changes to all 200 records all at once? (select 2)

Options :

A : Create a List View and set it to display 200 records at a time and then update all 200 Lead records via inline editing from the list view to make the update.

B : Export the Lead Records, update the Lead Source and then import the records back into Salesforce using the Data Loader.

C : Create a workflow rule to force the update of the Lead Source field on the Lead records.

D : Create a Process to update the Lead Source records.

Answer: A,B

Question 4

A company’s IT department wants to ensure that all users in the organization have access to a custom object, but only a specific group of users should be able to edit the records.

What is the appropriate security control to apply in this scenario?

Options :

A : Private Sharing Model

B : Public Read Only Sharing Model

C : Public Read/Write Sharing Model

D : Controlled by Parent Sharing Model

Answer: C

Question 5

In a support organization, you want to automatically update the case status to “Escalated” when the case has not been resolved within the specified time frame.

Which automation tool should be used to achieve this?

Options :

A : Workflow Rules

B : Process Builder

C : Assignment Rules

D : Escalation Rules

Answer: A