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The administrator at cloud kicks has been ask to change the company's Shoe style field toprevent users from selecting more than one style on a record.Which two steps should an administrator do to accomplish this?Choose 2 answers
Sarah, a Salesforce Administrator, receives a request from a Sales Manager to restrict access to specific records in the “Opportunities” object, but still allow the Sales Manager and his team to see all other opportunities.What is the appropriate security control to apply in this scenario?
In a support organization, you want to automatically update the case status to “Escalated” when the case has not been resolved within the specified time frame.
Which automation tool should be used to achieve this?
Ursa Major classifies its accounts as Silver, Gold, or Platinum Level. When a new case is created for a Silver or Gold partner, it should to the Regular Support Queue. When an account is Platinum Level, it should automatically go to the Priority Support Queue.What should the administrator use to achieve this?
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