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Question 1

A sales representative clarifies how a specific customer will benefit from the solution proposed. Which part of a solution unit is the sales rep using?

Options :

A : Application

B : Fact

C : Benefit

Answer: C

Question 2

What are the four elements of emotional intelligence?

Options :

A : Plan, engage, execute, and close

B : Discover, define, design, and de

C : Self-awareness, self-management, empathy, and skilled relationships

Answer: C

Question 3

A forecast is based on the rollup of a set of opportunities. What are three dimensions in a forecast rollup?

Options :

A : Contacts, product family, and revenue

B : Time, categories, and territories

C : Quotes, contacts, and territories

Answer: B

Question 4

A sales representative has a list of prospects to cold call but is unsure whether the task is beneficial. After a discussion with their mentor, the sales rep has the information they need and is ready to get started. What is one benefit of cold calling?

Options :

A : Key decision makers usually respond more readily to phone calls.

B : Phone calls provide immediate feedback whether the lead is worth pursuing.

C : Phone calls are a quicker and more scalable method of contact.

Answer: B

Question 5

A sales representative delivers a proposal and is checking in with the prospect on the perceived value and alignment. At which stage are they in the sales process?

Options :

A : Connect

B : Collaborate

C : Confirm

Answer: C