Question 1

Lindy leads an internal communications team.

Her team wants to use public channels to gain more transparency in their internal communication.

Employees currently tend to default to private channels/direct messages out of habit. Lindy needs to

show employees the benefits of public channels.

Which initiative should Lindy proceed with to drive behavioral change?

Options :

A :

Temporarily disallow the creation of private channels through the admin settings, and share an announcement in Slack stating why and describing the benefits of Slacks search capabilities.

B : Work closely with the executive team, and have them mandate public channel usage.

C : Encourage executives to model this behavior and communicate in public channels themselves.

D :

Solicit the help of Slack admins and champions to plan a Slack Day focused on the benefits of public channels and how they unlock the power of Slacks search capabilities.

Answer: B

Question 2

In which scenario would the Clips feature be the most useful to support asynchronous work? (Select the best answer.)

Options :

A : A service representative is troubleshooting a time-sensitive issue in channel with their tier support team

B :

project manager is showing their work to the rest of their project team and asking for feedback before the end of the week.

C : A manager schedules time to thoroughly review a product release with their team.

D : A manager is actively brainstorming with the leadership team on new department initiatives.

Answer: B

Question 3

During a re-org within your organization, a decision is made to rename the Information Technology (IT) department to Business Technology (BT). As a result of this change, a large number of channels will need to update the prefix #it- to #bt-. The individual who created the #it-channels is no longer with the organization. What is the most efficient strategy to ensure the channel prefixes are updated?

Options :

A : Use your preference menu to create an automatic keyword notification for IT and BT.

B :

Promote members leading the IT to BT department name change initiative to the Channel Manager role In the key channels.

C : Write a script using the channels API to rename all channels with "#it-to "#bt-" in bulk.

D :

Join all public IT channels and request access to private chanpefs.in order to update the channel settings.

Answer: C

Question 4

Your organization enabled data residency and chose to host your organization's data in the Montreal, Canada region. Which specific data types will be uniquely stored in this geographic region? (Select the best answer.)

Options :

A : Messages, files, snippets, workspaces and channel membership information

B : Messages, files, snippets, posts and files

C : Messages, files, snippets, posts and member profiles

D : Messages, files, data used for analytics, snippets and posts

Answer: D

Question 5

You're an Org Owner on the Slack Enterprise Grid plan responsible for posting new for your entire organization to read. You want to limit posting permissions to admins only. Sometimes the newsletters contain important action items, so its important that everyone in your organization sees the message. What is the best way to post your message? (Select the best answer)

Options :

A :

Create a default org-wide channel called #announcements, and post your newsletter in this channel.

B :

Send your newsletter to your team-s channel and then copy/paste the link to your message to each team channel in your organization.

C : Send your newsletter in all of your department-specific channels to maximize visibility.

D : Send your newsletter to your organizations #general channel, and use the @channel notification

Answer: D

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