Question 1

In a medium-sized enterprise, the management team needs to assign a role to an employee who will manage user accounts and handle workspace and channel settings, but they do not want to provide access to sensitive billing information. Which role should they assign to this employee?

Options :

A : Workspace Owner

B : Workspace Admin

C : Org Owner

D : User Group Admin

Answer: B

Question 2

During the migration to Slack, you realize that additional Slack features are needed to meet the client’s business requirements, which were not included in the initial agreement. What is your next step?

Options :

A : Implement the additional features without discussing with the client, assuming they will be beneficial

B : Inform the client about the additional features and their benefits, but proceed without them to stay within the original budget

C : Contact Slack support to request these features be added for free as a goodwill gesture

D : Discuss with the client about the need for these additional features, including their impact on cost and timeline, and adjust the plan with their agreement

Answer: D

Question 3

A multinational corporation needs to ensure that its use of Slack complies with the General Data Protection Regulation (GDPR). What feature should they prioritize to align with GDPR requirements?

Options :

A : Enabling guest accounts for external EU collaborators

B : Data residency option to store data in specific regions

C : Automatic deletion of user messages after a set period

D : Encryption of messages in transit and at rest

Answer: C

Question 4

In a discovery session focusing on security with a client considering Slack, what question should be asked to gauge their expectations and plans for data protection?

Options :

A : "Which Slack interface theme do you find most visually appealing?"

B : "How do you plan to use Slack channels and direct messaging in your organization?"

C : "What are your data protection requirements and how do you envision Slack aligning with these?"

D : "What kind of custom emojis and integrations are you planning to add to your Slack workspace?"

Answer: C

Question 5

A new team is being onboarded to Slack, and the company wants to establish best practices for channel usage. What advice should be given for creating and maintaining channels?

Options :

A : Create a large number of channels for every possible topic to ensure thorough coverage

B : Establish a few key channels for broad topics and encourage the use of threads for detailed discussions

C : Limit channel creation to high-level executives to maintain control over the workspace

D : Encourage the use of direct messages for most communications to keep the channel list minimal

Answer: B

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