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Question 1

Why is it important for organizations to measure the effectiveness of their learning, coaching/mentoring and advancement/career programs?

Options :

A : To increase turnover to get new people with new ideas to join the organization

B : To establish a baseline for employee engagement

C : To improve the rate at which internal job roles are filled

D : To design a better performance management system

Answer: D

Question 2

How should appraisers address performance deficiencies on performance appraisals?

Options :

A : Avoid discussing them

B : Focus the entire appraisal on the areas that need attention

C : Balance every deficiency with a compliment, even if the compliments are for minor accomplishments

D : Provide specific information about deficiencies that affect performance.

Answer: D

Question 3

Which of the following identifies appropriate labor market segments and desired competitive position in the market for each employee group?

Options :

A : The mission statement

B : The business strategy

C : The total rewards strategy

D : The organizational vision.

Answer: C

Question 4

Which of the following may be a limitation of a government-sponsored health care program?

Options :

A : Increased reimbursement to physicians

B : Limits on services/facilities

C : Increased coverage for participants

D : Additional cost-sharing for participants

Answer: B

Question 5

Which of the following is the best definition of variable pay?

Options :

A : Compensation that is given in the form of perquisites such as a company car, fitness membership, paid training, etc.

B : Compensation that is nondiscretionary and does not vary according to performance or results

C : Compensation that is contingent on discretion, performance or results

D : Compensation that is determined by the organization-s pay structure

Answer: C